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Customer Service

  • Shipping & Delivery

    All items are shipped via the most economical carrier, either FedEx or USPS. You should receive your purchase within 3-5 business days.

  • Privacy & Security

    This Privacy and Security Statement describes the privacy practices of Judo Unlimited. It applies to our interactions with our customers and visitors, including, but not limited to:

    Use of our websites, including mobile websites

    Visits to our stores or attendance at one of our events

    Use of our applications for mobile phones, tablets or other smart devices

    Phone and email communications

    Social media interactions on our websites and other third party websites like Facebook, YouTube, Pinterest, Google+, Instagram and Twitter

    Viewing our online advertisements or emails

    Through our authorized service providers

  • Returns & Replacements

    We want you to be completely satisfied with your purchase but understand that sometimes an item needs to be returned. No worries - we are here to help!

    General merchandise returns can be made at any time after purchase. Please call (310) 439-2149 to arrange.

    Please note: shipping fees are non-refundable.

    When you return an item or request a refund or exchange, you may be asked to provide your name, address, phone number and information that identifies you, such as your driver’s license.

    Once washed gi's are not returnable.

  • Ordering

    When you make a purchase we collect your payment information, including information from your credit or debit card, check, PayPal account or gift card.

  • Payment, Pricing & Promotions

     

  • Viewing Orders

     

  • Account Information

    Account registration is an optional service provided by our website. You do not have to register to browse or shop online. When you register, you are asked for personal information such as your name, address, phone number, email address, and a username and password that you select. You may also optionally provide information regarding your interests and home improvement projects or register your credit cards. This information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information.

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